Question 1

Do you offer resident referrals?

Accepted Answer

Yes

Question 2

Does Reveal Playa Vista work with locators?

Accepted Answer

No

Question 3

How do I set up utilities?

Accepted Answer

Phone or online. The information is provided with the move-in packet.

Question 4

What do I do if I lock myself out?

Accepted Answer

If you cannot remember your door code. The emergency maintenance number is 877.806.9550.

Question 5

What do I do if I have an emergency?

Accepted Answer

For any life-threatening or medical emergency, always call 911 immediately.

Question 6

How do I submit a service request?

Accepted Answer

The residential portal, email, text, or phone call.    Residents can submit maintenance requests 24/7 through the Reveal Playa Vista Sentral Life App., which we highly encourage.

Question 7

Does Reveal Playa Vista have a dedicated maintenance team?

Accepted Answer

Yes

Question 8

What is your pet policy?

Accepted Answer

Service and ESA animals require no deposit or monthly pet rent, provided documents are required. Up to 2 pets. Current monthly pet rent can be found on the Floor Plans page.

Question 9

Is Reveal Playa Vista pet-friendly?

Accepted Answer

Yes

Question 10

Do you offer on-site storage? If so, what does it cost?

Accepted Answer

Yes, there is on-site storage. The cost range is determined based on the storage size, and this price ranges monthly.

Question 11

Do you have bike storage? If so, is there a cost associated?

Accepted Answer

Yes, there is on-site bike storage, but no additional fee is associated.

Question 12

Does Reveal Playa Vista have EV charging stations?

Accepted Answer

Yes

Question 13

Is guest parking available?

Accepted Answer

Yes

Question 14

Is parking available on-site? What are the parking fees?

Accepted Answer

Yes, parking is available and is assigned to each apartment. Any additional parking is per space monthly, see Floor Plans page for details.

Question 15

What additional charges should I anticipate when signing a lease?

Accepted Answer

Application Fee: Per applicant    Administration Fee: N/A    Security Deposit: Contingent upon credit and income review.

Question 16

Is renter’s insurance required?

Accepted Answer

Yes, renters' insurance is required with a minimum liability of $100,000    Yes, all residents must maintain renters insurance throughout their lease term. You may choose any provider or visit (www.realcoverage.com) for easy enrollment.

Question 17

Are there any additional costs not included in the monthly rent?

Accepted Answer

Yes, in addition to base rent, residents may anticipate the following monthly fees:      Assigned Parking – Included in the rent (one bedrooms have one assigned space; two bedrooms have a tandem space assigned), All additional spaces not assigned are a monthly fee per space    The House Membership- Access to the Resort or Centerpoint Club at $20 biweekly     Conservice Utility Processing Fee – See floor plans page for details    Pet Rent & Pet Screening Fees – Monthly pet rent, See floor plans page for details    Technology Fee – Internet – Not required, See floor plans page for details    Package Concierge Fee – N/A     These fees support premium services and convenience features designed to enhance your living experience at Reveal Play Vista. Please speak with our leasing team for a detailed breakdown.

Question 18

Are utilities included?

Accepted Answer

No, Utilities are allocated between the 1 and 2 bedroom floor plans. Gas and Electricity is set up through LADWP and SoCal gas.    Utilities are not included in the base rent. Residents are billed separately through Conservice for water, sewer, gas, electricity, Porter and trash services

Question 19

What is included in my monthly rent payment?

Accepted Answer

Parking

Question 20

Can I pay my rent with a credit card?

Accepted Answer

Yes, rent can be paid with a credit card through the resident Sentral Life App. Please note that a processing fee may apply.

Question 21

What are my payment options?

Accepted Answer

The online residential payment portal accepts ACH, credit or debit, cashier's check, money order, or personal check.

Question 22

When is rent due?

Accepted Answer

Rent is due on the 1st of each month.

Question 23

Do you offer flexible lease terms?

Accepted Answer

Yes, Lease Terms start at 3 months for the shortest and 15-months for the longest lease term allowed.

Question 24

Where can I park for my tour of Reveal Playa Vista?

Accepted Answer

There is guest parking upon entering the building's garage. Anywhere space before a residential gate would be considered guest parking. Additionally, there is street parking available. Please be mindful of any parking signs for hours and street sweeping days.

Question 25

What can I expect to see?

Accepted Answer

During your tour, you can expect to experience the full lifestyle the community has to offer. You’ll be welcomed through the beautifully designed lobby and guided through a variety of standout amenities, including the resort-style pool, fully equipped fitness center, Gather Room, Alchemy Room, rooftop lounge, and tranquil garden spaces.    You’ll also have the opportunity to explore available one- and two-bedroom floor plans, giving you a clear sense of the layouts, features, and finishes that make these homes both comfortable and stylish.

Question 26

How much time should I set aside for a tour of Reveal Playa Vista?

Accepted Answer

The tour typically takes 30 minutes.

Question 27

Do you offer self-guided tours?

Accepted Answer

No.    Reveal Playa Vista is a community unlike any other, and we want to make sure you see and soak up everything during your visit! Because of that, we only offer guided tours with a member of our leasing team.

Question 28

Can I schedule a tour online?

Accepted Answer

Yes

Question 29

What are the leasing office hours?

Accepted Answer

Monday – Sunday 9:00 am – 6:00 pm

Question 30

Where is Reveal Playa Vista located?

Accepted Answer

5710 Crescent Park E, Playa Vista, CA 90094. Once you reach the front entrance, Press 001 on the call box for the front office to grant entry. The front office team will greet you in the lobby immediately when you enter the building.

FAQ

Maintenance & Service Requests